Start Your Career in the Hospitality Industry
The Diploma in Hospitality Operations program at Global Vision Campus is designed to equip you with hands-on skills across key hotel departments helping you become job-ready quickly and confidently in the growing hospitality industry.
Why Choose This Course?
This program will help you:
- Master day-to-day hotel operations
- Develop exceptional customer service skills
- Build practical expertise in front office, F&B, and housekeeping
- Gain confidence to enter the workforce quickly
Key Advantages
- Quick pathway to hospitality employment
- Strong focus on practical, hands-on training
- High demand in hotels and tourism sector
- Opportunities for both local and international careers
Who Is This Program For?
This course is ideal for:
- Students after O/L or A/L
- School leavers seeking fast employment in hotels
- Individuals interested in service-oriented careers
- Candidates aiming for hospitality jobs locally or abroad
Course Pathway
- Foundation Level (Hospitality Basics)
- Diploma Level (Core Operations Modules)
- Optional Higher Diploma / Degree Pathway
Course Modules
Front Office Operations
- Reception Duties & Reservations
- Check-in / Check-out Procedures
- Guest Relations & Complaint Handling
Food & Beverage Service
- Restaurant Service Techniques
- Table Setup & Service Styles
- Customer Interaction
Housekeeping Operations
* Room Cleaning Standards
* Linen and Inventory Management
* Hygiene and Safety Practices
Customer Service Excellence
- Communication Skills
- Professional Etiquette
- Handling Difficult Situations
Workplace Skills
- Teamwork
- Time Management
- Grooming and Presentation
Basic English for Hospitality
- Guest Communication
- Service Language Skills
Learning Experience
Develop real-world hospitality skills through:
- Practical training sessions
- Demonstrations and role plays
- Continuous assessments
- Final theory and practical examination
- Optional hotel internship / industry exposure
Duration
6 – 9 Months
Career Opportunities
Graduates can work as:
- Front Office Assistant
- Guest Service Assistant
- Waiter / Waitress
- Housekeeping Staff
- Hotel Operations Assistant
Progression Opportunities
Advance your hospitality career with:
- Diploma in Hotel & Tourism Management
- Higher Diploma in Hospitality Management
- Degree pathway (Hospitality / Tourism)
- Overseas employment opportunities
Start Your Hospitality Career Today!!!
Step confidently into the world of hospitality with the Diploma in Hospitality Operations program at Global Vision Campus your gateway to exciting local and international opportunities.
